Computer Running Slow? Fast Diagnosis & Repair in Wollongong

Fast. Honest. Local.

$120/hr. Same-day fixes. No upselling.

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Services & Pricing

What We Fix

  • Slow computer diagnosis
  • Software optimization
  • Startup speed improvement
  • Malware checks

What We Charge

Standard Rate

$120/hr (inc. GST)

Emergency Rate

$200/hr (inc. GST)

No call-out fee. Most jobs done in 30–60 mins.

Transparent upfront. No surprises.

Why Choose Matt

  • Honest diagnosis: repair or replace
  • Same-day service (Mon–Fri 9am–5pm, emergency on request)
  • 5-star rated. Local. No jargon.
Personalised IT Support

About Matt

I’m Matt. I started this business because I believe technology should connect people, not frustrate them.

When I was 16, I used technology to help a family member regain communication after a stroke. Later, tablets and video calls kept me close to my Nan when she was going blind and I’d moved to Australia. That taught me computers aren’t just tools, they’re bridges between people.

That’s why I fix yours with patience, respect, and genuine care. No upselling. Just honest help.

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Common Questions

How do I know if my computer is worth fixing?

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That's our honest policy: if the repair cost exceeds the value of your computer, we'll tell you upfront. We won't push unnecessary upgrades. Sometimes replacement is the smarter choice, and we'll advise you honestly.

How long does it take to speed up a slow computer?

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Most cases are resolved in 30–60 minutes. We diagnose the cause (malware, startup programs, disk issues), fix it, and run tests to confirm speed improvement. If it's more complex, we'll let you know upfront.

Will you recommend unnecessary upgrades?

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No. We recommend only what's necessary to fix the problem. Sometimes a slow computer just needs a cleanup, not new hardware. We'll explain the options and let you decide what's right for your situation.

What causes a computer to run slow?

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Common causes: malware, too many startup programs, disk full, outdated drivers, or aging hardware. We diagnose which it is and fix it. Most slow computers don't need replacement—they just need optimization.

Can you help remotely?

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Yes. Many slow computer issues can be fixed remotely. You stay in control—you see exactly what we're doing. If we need to come onsite, we'll let you know. Either way, you get the same transparent, honest service.

Get Your Quote

Tell us about your issue and we’ll get back to you within 24 hours.