Patient Tech Help for Seniors
Learn & Repair in Wollongong

Fast. Honest. Local.

$120/hr. Same-day fixes. No upselling.

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Services & Pricing

What We Fix

  • Patient tech help
  • Home visits available
  • Computer training
  • Problem solving

What We Charge

Standard Rate

$120/hr (inc. GST)

Emergency Rate

$200/hr (inc. GST)

No call-out fee. Most jobs done in 30–60 mins.

Transparent upfront. No surprises.

Why Choose Matt

  • Judgment-free. Explained in plain English.
  • Patient, one-on-one support. Home visits available.
  • 5-star rated. Local. No jargon.
Personalised IT Support

About Matt

I’m Matt. I started this business because I believe technology should connect people, not frustrate them.

When I was 16, I used technology to help a family member regain communication after a stroke. Later, tablets and video calls kept me close to my Nan when she was going blind and I’d moved to Australia. That taught me computers aren’t just tools, they’re bridges between people.

That’s why I fix yours with patience, respect, and genuine care. No upselling. Just honest help.

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Common Questions

Do you explain things in plain English, not jargon?

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Absolutely. We avoid tech jargon completely. We explain what's wrong, what we're fixing, and why—in simple, everyday language. If you don't understand something, we'll explain it another way. No rushing, no judgment.

Will you come to my home?

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Yes. Home visits are available. We come to you at a time that suits you best. You stay in control the whole time. It's the same $120/hr rate, and you only pay for the time we spend helping you.

Can you teach me how to use my computer better?

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Yes, that's part of what we do. We teach at your pace, no rushing. Whether it's email, video calls, internet safety, or just understanding your computer—we'll show you step-by-step. We can even come back for follow-up lessons if you need them.

What if I'm worried about getting it wrong?

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Don't be. There's no such thing as a "silly question" here. We've helped many people learn, and we approach it with patience and genuine care. Your comfort and confidence matter more than speed. We'll make sure you feel comfortable before we finish.

How much will it cost me?

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$120 per hour. That's it. No hidden fees, no call-out charge, no surprises. If a problem takes longer than expected, we'll let you know upfront. You're in control—you decide if you want to continue or stop.

Get Your Quote

Tell us about your issue and we’ll get back to you within 24 hours.