Virus Removal In Wollongong
Fast. Honest. Local.

$120/hr. Same-day fixes. No upselling.

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Services & Pricing

What We Fix

  • Virus & malware removal
  • Ransomware recovery
  • Spyware & trojan removal
  • Security hardening & scan

What We Charge

Standard Rate

$120/hr (inc. GST)

Emergency Rate

$200/hr (inc. GST)

No call-out fee. Most jobs done in 30–60 mins.

Transparent upfront. No surprises.

Why Choose Matt

  • Data recovery guarantee or no charge
  • Same-day service (Mon–Fri 9am–5pm, emergency on request)
  • 5-star rated. Local. No jargon.
Personalised IT Support

About Matt

I’m Matt. I started this business because I believe technology should connect people, not frustrate them.

When I was 16, I used technology to help a family member regain communication after a stroke. Later, tablets and video calls kept me close to my Nan when she was going blind and I’d moved to Australia. That taught me computers aren’t just tools, they’re bridges between people.

That’s why I fix yours with patience, respect, and genuine care. No upselling. Just honest help.

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Common Questions

Will you recover my files if they're encrypted by malware?

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We assess recovery potential upfront and will be honest about what's possible. For ransomware specifically, recovery depends on the strain and how quickly you act. We'll give you a realistic assessment before we start work—no surprises.

How long does virus removal usually take?

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Most cases are resolved in 30–60 minutes. We'll diagnose the issue, remove the threat, run a security scan, and make sure your system is clean before we leave. If it's more complex, we'll let you know upfront.

What if I can't afford the repair?

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We'll give you a transparent estimate before we start. If the repair cost exceeds the value of your computer, we'll tell you honestly—that's our policy. We don't upsell. We do what's right for you.

Is it safe to let you access my computer?

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Yes. We're a local technician with a 5-star rating and transparent pricing. For remote sessions, you stay in control—you see exactly what we're doing on your screen. No access to your files or personal data beyond diagnosing the issue.

Do you offer same-day service?

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Yes, for most cases. Mon–Fri 9am–5pm we aim for same-day fixes. If you need emergency service outside these hours, call and we'll discuss options. No call-out fee—you only pay for the work.

Get Your Quote

Tell us about your issue and we’ll get back to you within 24 hours.