Windows Repair & System Fixes
Wollongong Computer Help

Fast. Honest. Local.

$120/hr. Same-day fixes. No upselling.

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Services & Pricing

What We Fix

  • Windows 11 update issues
  • Boot & crash errors
  • System optimization
  • Error resolution

What We Charge

Standard Rate

$120/hr (inc. GST)

Emergency Rate

$200/hr (inc. GST)

No call-out fee. Most jobs done in 30–60 mins.

Transparent upfront. No surprises.

Why Choose Matt

  • Data safety guaranteed. Never at risk.
  • Fast turnaround. Same-day fixes (Mon–Fri 9am–5pm).
  • 5-star rated. Local. No jargon.
Personalised IT Support

About Matt

I’m Matt. I started this business because I believe technology should connect people, not frustrate them.

When I was 16, I used technology to help a family member regain communication after a stroke. Later, tablets and video calls kept me close to my Nan when she was going blind and I’d moved to Australia. That taught me computers aren’t just tools, they’re bridges between people.

That’s why I fix yours with patience, respect, and genuine care. No upselling. Just honest help.

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Common Questions

Will my files and data be safe during repair?

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Absolutely. Data safety is our priority. We'll back up your files before making any changes and keep them protected throughout the repair. We never delete data unnecessarily. Your files stay yours.

Is Windows 11 update causing my problems?

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Maybe. Windows 11 updates can cause boot issues, crashes, or compatibility problems. We'll diagnose whether it's an update issue and either fix it or roll back if needed. We'll explain what happened and why.

How long does it take to fix a system crash?

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Most crashes are resolved in 30–60 minutes. We diagnose the cause, fix it, and test to make sure it's stable. If it's more complex, we'll let you know upfront. Same-day service is our goal.

Will I lose my programs and settings?

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Not usually. We fix problems without removing your programs and settings. If we do need to reinstall Windows, we'll back everything up first and restore it afterward. You'll have your system the way you like it.

Can you help if it won't boot at all?

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Yes. If your computer won't boot, we have diagnostic tools and techniques to fix it. This might require a visit or we can guide you through safe steps remotely. Call us—we'll discuss options and give you a realistic timeline.

Get Your Quote

Tell us about your issue and we’ll get back to you within 24 hours.